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Richland Community Library

Starting in the fall of 2026, the Richland Community Library will be offering technology help through one-on-one appointments with our staff.

Through these 15-30 minute appointments, patrons can ask questions on a variety of topics and
receive personal assistance & guidance. 

  How It Works  

  1. Read through the Terms & Conditions before requesting an appointment to make sure that we can help you with your particular question.
  2. Fill out the Tech Help Assistance Form to let us know your specific questions & needs. 
  3. Wait for an RCL staff member to reach out and schedule a one-on-one appointment.
  4. On the date & time of your appointment, bring your device, along with your library card (if needed), password lists and a pen & paper to take notes.

Please click the icon below to fill out a Tech Help Assistance Form.

  Technology Resources  

  Terms & Conditions  

  • One-on-One Tech Help appointments are available to Richland residents and non-residents alike.

  • Participants may schedule no more than 3 one-on-one appointments per month.

  • Appointments can range from 15-30 minutes and are scheduled based on the availability of the staff.

  • Participants are responsible for bringing their own devices and equipment.

  • Library staff members are unable to troubleshoot hardware and/or software problems, or repair devices. The library is not liable for any damage to equipment that may occur during a help session. 

  • Library staff may not be able to provide assistance for all device types, programs, and problems. 

  • Library staff cannot give professional tax, legal, financial, or health care advice.